Council Tax (Unoccupied Properties – Broadcast)
Download an outline of the council tax project now!
INTEC has created a simple project that will quickly and effectively identify properties that are potentially occupied using our Voice Junction system.
This is how the project works
| Step .1. | Your council tax team provide INTEC with a simple excel/csv file containing all the unoccupied property address register on your system |
| Step .2. | INTEC carry out a data-matching exercise against our national contact database and identify any addresses with a register phone number |
| Step .3. | You will then be asked to decide on the message you want to use for your broadcast. A good example of which has been...
"Hello, this is an automated test of your land line. You have not been charged for this phone call" The key thing to remember is that the message is not really important, at this stage all we are interested in how the call is answered! |
| Step .4. | We can now discuss the date and time of your 2 broadcasts.
These are normally at least 1 week apart and normally run between 18:00 and 20:30 |
| Step .5. | Once we have carried out the first broadcast you will provided with a detailed report showing the numbers called and the outcomes from these calls. These will be broken down into various categories;
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| Step .6. | A second broadcast is carried out at a later date, agreed with you, and a similar report is produced after that to show the results from this call. |
| Step .7. | Once both broadcasts have been sent we produce a detailed reports combining the results of the two broadcast. These are ranked in order of importance
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This report will then give you a targeted list of addresses that can be inspected first to see if they are actually occupied.
Click here to see the results generated from our very first pilot with Preston City Council
| Attachment | Size |
|---|---|
| Council Tax Recovery Project.pdf | 542.48 KB |
