InControl Risks Key Features & Benefits

Feature

Benefit

• Central, Organisation-wide referral management

• Provides the organisation with a single simple, clear and standard way to receive and assess referrals

• Flexible risk assessment matrix

• The risk assessment matrix can be configured to suit the needs of the organisation. Risk assessment matrixes can be created for each different type of referral. This ensure that referrals are assessed in a way that complies with the originations own policies.

• Automatic Scoring of referrals

• Based on the answers to the questions in the risk assessment matrix, the system automatically calculates the risk score for each referral. This ensures that scores are calculated quickly and accurately reducing the possibility of error

• Configurable thresholds and priority levels

• The system allows referrals to be given priority ratings based on configurable risk score thresholds. This ensures that investigation teams investigate on a priority basis, according to the risk score.

• Built in security measures such as passwords, clean-up and audit trail

• Protects the integrity of referrals and ensures that data remains secure. The audit trail enables managers to analyse the work conducted on a referral at any time.

• Direct links with other INTEC software

• This ensures that a referral can be set up by extracting data on the claimant direct from your HBMS data. Once a referral has been accepted the information can be sent directly into InCase where a case record will automatically be created. This speeds up your processing times and reduces data inputting.

• Compliant with the Data Protection Act and other relevant legislation

• The system complies with the DPA and FOI acts, ensuring that information is captured, recorded and presented in the correct manner.