iDIS - Ask yourself the following questions?

• How much does it cost you to recover debt?
  
  • Think about how many people you have chasing debt, are there a number of people chasing the same debtor?

• Are you interested in reducing costs for debt collection?
  
  • In a time when every LA in the country is being forced to look at their costs in order to find savings, a joint approach to corporate debt recovery is a viable option.

• Do you share information on your debtors?
  • Is it possible that you could have two department chasing the same debtor. Thats double the effort/cost for arguably the same result

• How many different departments within your organisation recover debts?
  • Its likley that there are at least 3 different departments chasing debt for your LA, and there will almost certainly be some debtors that are being chased by more than one team

• Does your organisation use a number of systems to hold data on your payees?
  • These will range from large business critical applications (e.g. Revenues & Benefits) to small individual spreadsheets, how do they cross match data?

• Do you find it difficult to provide/receive details of debtors?
  • Have you got one point of contact that can tell you the amount of debt that is outstanding for one address/customer

• Do you have a corporate debt team in place?
  
  • More and more LA's are looking at this as a corporate function, what are you doing?

• If you don’t have a corporate team, would you find it beneficial to have one?
  • The benefits/savings you could get from this are potentially huge?

Can you answer the following questions?

• How many debtors do you have?
• Approximately how many debtors are there in your organisation in total?