INTEC Benchmarking & Matching System

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Benchmarking
For many years benefit fraud teams have produced numerous reports and statistics for their member authorities and DWP. There has never been a central repository of data or the tools to break down all the information that is provided.

INTEC have produced a web based system for the collection and analysis of fraud related data. Tools are available to not only analyse the information provided, but to also collect the required detail that is needed to standardise the output.

Matching
The INTEC benchmarking and searching system has two key user functions; to provide analytics and to allow searching across data nationally.

The summary analytics allow breakdown of key data by single/multiple authorities, by department and by varying case details. Analysis of case referrals, closures and ongoing investigations can be viewed graphically by different criteria, such as:

• Case/Fraud Type
• Case Status
• Information/Referral Source
• Outcome

These breakdowns will give a full range of benchmarking statistics across your own authority and against other authorities’ fraud data. Combine this with date filters and you can also compare current rates of investigations with previous years.

Common details such as case references, closure dates and values give further enhanced results of fraud investigations.

Data Mapping
A major hurdle in any benchmarking group is the standardisation of data types. Currently there are a number of systems available, similar to InCase, that allow the storage of numerous different data types. Each system may refer to a case status of ‘Closed Case Fraud Proven’ with potentially different codes; like ‘Fraud Proven’ or ‘FP’.

What IBMS will do is apply a common set of codes and convert the individual system’s values to the standardised set so as to provide truly comparable benchmarked data. This information will then be shown visually through the secure website in the form of grids, graphs and charts. Details can then be exported to allow further comparison through localised spreadsheets.

Integration
Through the use of the InCase fraud system, InSearch Profiling and Analysis and InForm Online forms, direct integration is available to the IBMS database. New records are instantly verified against the IBMS data in order to indicate any potential fraud risk.

Direct interfaces are available to provide the same functionality to third party systems. Online access is provided to allow data upload and searching of suspected fraudsters basic information.

Cross Departmental Matching
Due to the way in which this system is designed there exists the capability to hold other sources of information, that may also be used in the detection of fraud activity within the authority. Through the exact same systems and methods, other data will be passed to IBMS in order for more comprehensive searching and matching.

The benefits of having other departments and authorities holding their data securely are that genuine fraudsters can be located
who otherwise would go undetected.

Searching
Through a number of searching functions, data can be located either automatically or via manual checks. The online system carries out comprehensive matching of real time cases to identify where the same person exists on multiple investigations, either within departments at your own authority or across all authorities.

This, combined with the auto-checking of referrals within your own systems, ensures that you have a complete anti-fraud solution identifying any potential problems.

Security
All databases and systems are held at a secure off-site location with managed services ensuring maximum uptime of all data and web access. Details passed to the database are transmitted securely using the latest encryption and data handling techniques ensuring that no information can be intercepted and viewed. Website pages are loaded and information is passed behind a secure certificate, giving further peace of mind in data security.

Effective Data Handling
Information is used for benchmarking and/or data matching. Automation of the systems, mapping and secure transfer of data files, all mean that case details are shared and used effectively, without any data protection issues.

IBMS allows automated matching of people across all available datasets. You have the capability to manage your own case load whilst having the ability to check all entries with known intelligence throughout the whole of the UK.

Joined up Working
In times of austerity, the more sharing of data and workload possible can mean greater efficiencies and results. Through the use of INTEC systems, maximisation of time, effort and effective data matching give you superb sustainable results.