| Feature |
Benefit |
| Detailed case management system with unlimited notes, links and diary events |
Allows all information relating to an ASBO case to be stored at a central place, enabling information to be retrieved quickly and easily. Reduces the possibility of information being lost. |
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| Case-level diary indicating complete, outstanding and overdue tasks with automatic follow-on events |
Important tasks are completed when they should be. Built-in workflow tools ensure that basic rules and procedures are followed in sequence. Reduces the likelihood of administrative/procedural errors. |
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| Automatic document production and emailing |
Case information is merged automatically into documents, reducing risk of errors and ensuring integrity of documentary evidence. |
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| User-definable fields and drop-down values |
The system can be expanded and configured to suit the needs of the organisations. New field values can be created and existing fields can be customised according to individual requirements. |
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| Advanced security features, such as auditing and date and time stamped notes |
The system ensures that the security and integrity of investigation information is maintained at all times. |
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| Intelligence database allows any number of links between addresses, cases, organisations, landlords and associates |
Rich intelligence can be discovered and recorded in the database, allowing officers to visualise patterns of behaviour, links between people, cases and other entities. Enables pro-active investigations to be carried out. |
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| Fully customisable report writer enables reports to be created, designed, copied and manipulated |
A wealth of management information can be created and analysed quickly and easily. Information can be exported to other formats (e.g. spreadsheet) for detailed assessment. |
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| Prosecution and breach information records |
Full case detail, including prosecutions, legal actions and breach information can be stored in the case database to enable ASBO teams to review each case holistically. |
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| Alert system for overdue diary events |
Overdue diary events are automatically brought to the attention of the manager to ensure that quality of service is maintained. |
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| Interview and tape management |
Ensures that all evidence relating to a case is managed properly and conforms to standards. |
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| Compliant with Data Protection Act and other relevant legislation |
The system complies with DPA and FOI acts, ensuring that information is captured, recorded and presented in the correct manner. |