INTEC Launches InForm Benefits 'Online' HCTB1 Claim Form

INTEC would like to announce the launch of its new HB Online Claim form. This new web based addition to the already successful InForm tablet version, gives you the opportunity to allow your customers to complete the HCTB1 claim form online.

Designed in conjunction with Coventry City Council and North Warwickshire District Council. InForm Benefits broadens the scope for benefit take-up, and ensures that you are socially inclusive when it comes to benefits claims.

There is no on-site installation, which means that you can be up and running in no time and avoid heavy service charges for implementation. Customers can complete the form online and pass on email notifications to advise customers and to alert the local authority that a new claim has been completed.

Local authorities can simply log onto their secure web page and download the completed form for processing. Customers may also part complete the form online and then access the same application later. This functionality means that:

• Claims can be completed by the benefits assessor whilst assisting the claimant over the phone.
• Customers can begin to complete the application whilst waiting to see an advisor.
• Customers who struggle with the forms can save the information they have recorded and seek guidance from your benefits team.
• Customers can complete the form in the comfort of their own homes at a time and pace that suits them.
• An authority can also analyse the form completion to identify areas that are causing problems with your customers. From here you can issue further guidance and support.

For more information click here..