INTEC Revolutionises the way NAFN Operate
If anyone has recently visited the new NAFN website you will see the major changes that have taken place in the way NAFN now operates.
INTEC have been instrumental in these changes and have worked in partnership with NAFN to help the NAFN team manage all enquiries from Local Authorities.
NAFN uses a central database and INTEC’s advanced Case Management system – InCase5 to co-ordinate and manage the enquiries that they receive.
This allows them to deal with enquiries more efficiently and effectively.
INTEC also developed NAFN’s new look website. This allows users to submit enquiries on line and users are able to see the status of their enquiry on-line.
INTEC and NAFN’s relationship is an on-going partnership and they are currently working on a number of new developments including:
Members Directory
This will allow members to search for person within any department within any member organisation and retrieve the relevant details.
Having found the required person record the user will then be able to send an email to that individual.
Links to the Post office Address File
The PAF searching will allow users to select addresses from the Royal Mail Post Office Address File Database.This will enable all address data from
the website to be correctly formatted,
with correct spelling and will avoid duplication of addresses.
Additional Enquiries
You will soon be able to submit other enquiries on-line.
These will include:
Land Registry Enquiry, DVLA Enquiry, Vehicle Enquiry and many more…..
Link To Experian Citizen View
NAFN would like Citizen View to be integrated into the new NAFN website so that Local Authorities can submit their own Citizen View enquiries
via the website as a ‘smart form’
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